Services and Engineering

The FILPES brand has a network of services, support, research and development in the field of industrial weighing. As a representative of prestigious brands such as Minebea-Intec, Flexicon, Palamatic, Aveva, FILPES combines their know-how for the benefit of its clients.

Always ensuring high quality standards, our teams are prepared to deliver excellent services and the most up-to-date training.

Production in safe hands.

Engineering Services, production in good hands!

Consulting

We ensure a high level of quality and customer service through technical teams with deep expertise in:

• Optimization and improvement of the production process;
• System extension;
• System renewal, including preparation of technical specifications.

Advantages

• Time savings.
• High technical competence.
• Consideration of the system's full life cycle.

Training

All training courses are organized and delivered by experts.
Currently, there are 24 technical training modules, including:

• Introduction and instruction program after installation;
• Fundamental principles of weighing;
• Product and operations training;
• Replacement and repair training.

Advantages

• Time savings;
• High technical competence;
• Consideration of the system's full life cycle.

Installation and Calibration

• Installation and supervision until the equipment is tested and operational;
• Basic operator training;
• Supply of a user-friendly operating manual;
• Regular calibration service support.

Advantages

• Maintenance of quality standards;
• Increased competitiveness;
• Preventive maintenance;
• Corrective maintenance;
• Immediate assistance from a technical engineer;
• Immediate supply of spare parts;
• Online support.

Service Contracts

• Preventive maintenance;
• Corrective maintenance;
• Immediate assistance from a technical engineer;
• Immediate supply of spare parts;
• Online support;
• Calibration and verification;
• Emergency support, both on-site and via telephone assistance.

Advantages

• Timely support provided by specialists;
• Extended system lifespan;
• Easy maintenance cost planning;
• Reduced equipment downtime.

• Online repair and preventive maintenance for the system and application software;
• Updates can be implemented and tested via modem on the client’s system;
• Diagnostic programs for system tests can be run without needing an on-site visit.

Advantages

• Fast and direct assistance;
• Cost reduction;
• Time savings.

Repair, Replacement and Spare Parts

• Error analysis, repair, and operational testing of electronic modules;
• Replacement service as an alternative to repair.

Advantages

• Protection of your investment;
• Time savings;
• Fixed pricing.

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